Services

ERP solutions are designed to improve the general management of enterprises. An ERP system can be integrated into an enterprise’s general system for managing finances and accounting, purchasing, sales, inventory, production, customer service and human resources to optimize business operations and production. With its extensive practical experience in deploying ERP systems for businesses, M2 Technologies can provide customers with consultation on solution options, selecting and deploying ERP software, and managing projects and software to meet the requirements of different economic fields.
M2 Technologies will help customers select the most appropriate ERP solution to ensure it will be cost effective for the enterprise. Epicor Prophet 21 is just one of our ERP solution choices, that is where we started and we still support today.
M2 Technologies will work with customers to analyze their business and technical requirements, understand their current solutions and analyze its compatibility so they can select the ERP solution that is most suitable the enterprise.
M2 Technologies offers different levels of ERP deployment and will ensure that customers clearly understand the time, costs and necessary resources involved in deploying the solution. M2 Technologies deployment includes the following basic tasks:

Learning about the enterprise’s work requirements
Analyzing the solution
Designing the solution and proposing process improvements
Establishing the solution
Transferring and building the initial database
Training users and transferring knowledge
Evaluating and testing the work process
Putting the system into operation
Supervising and support

It matters who answers your phone. As the  first point of contact for your employees and customers, we expertly  handle technical issues, resolve problems, and get employees and  customers back to work. We’ll carefully work with you to determine which  tickets our team should resolve and which tickets we should escalate to  your internal IT team, ensuring we’re all aligned around a clear and  easy-to-follow set of help desk processes to handle tickets smoothly and  consistently.

As your outsourced  help desk, our goal is to give you the freedom to focus on your goals –  all while delighting your employees and customers with a pleasant,  satisfying help desk experience.

Moving to the Cloud is different for every business. At M2 Technologies, we understand the significance of this journey and thus provide a one-stop solution for a “seamless” and smooth transition. 

We help businesses master the disruptive change brought about by new digital technologies and evolve new business models. We aid and abet the integration of legacy systems with cloud solutions, maximizing scalability, performance and availability. Our customers benefit from our expertise, frameworks and partnerships. To maximize the potential of cloud computing, we address all the accompanying challenges such as security, availability, performance, compliance, integration and visibility.

Businesses are operating in an extremely dynamic and challenging environment. Traditional business models are a subject for disruption. Businesses are challenged to transform to meet changing customer needs and preferences. Running, managing the change and growing new lines of revenue are critical for all businesses to stay relevant and competitive. 

M2 Technologies offers an excellent business architecture structure. Which we use to support our customers to solve their complex IT issues and help their IT to align and support their business objectives. Our team are highly specialized in most industry verticals. They help our customers to resolve problems, evolve and innovate solutions and deliver quick results needed by our customers.